We provide various VoIP related services including an optional SLA module. There are various factors that can impact the quality of a VoIP service, including network-related outages and hardware outages.
Our willingness to provide Service Level Agreements ( SLAs) to our customers shows how confident we are about the quality of our software. We have tested our solutions on many different platforms and have selected and certified a number of hardware models that have achieved stable performance results. Contact us for more information.
The AOS (Axeos Operating System) allows us to build highly stable and scalable solutions. Because we have full control over all software on the server, we are able to provide very comprehensive SLAs when required.
An SLA always includes online monitoring and reporting services, to ensure both real-time and historic data is available.
